Overview
The short version: Volworks does not collect personal information unless you choose to provide it. We do not sell your data. All submitted information is stored securely and treated as strictly confidential.
Volworks® is committed to preserving your right to privacy. This Privacy Policy describes how we collect, use, and protect information when you visit www.volworks.com or interact with our platform and services.
You do not need to register or provide any personal information to browse our website. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information in two ways:
Automatically collected technical data — When you visit our website, certain technical information is automatically transmitted by your browser to our web servers so that we can operate the site. This may include:
- Your IP address or server address
- Browser type, version, and language
- Operating system and device type
- Pages visited, time on site, and referring URLs
Voluntarily submitted information — Volworks does not collect identifying information — such as your name, address, phone number, or email — unless you voluntarily provide it through our Contact Us page, demo request form, or similar means.
How We Use Your Information
We use the information we collect solely for the following purposes:
- To operate, maintain, and improve our website and platform
- To respond to inquiries, demo requests, or support questions
- To fulfill requests for specific services you have expressed interest in
- To understand how visitors use our site and improve their experience
- To send platform updates or communications where you have opted in
All information you submit to us is confidential. We do not sell, rent, trade, or disclose personal information to third parties except as described in this policy or as required by applicable law.
Cookies & Analytics
Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. Cookies do not collect personally identifiable information on their own.
We use the following types of cookies:
- Essential cookies — Required for the website to function correctly, such as session and preference management.
- Analytics cookies — Used to understand visitor interaction patterns (pages visited, time on site). This data is aggregated and anonymous.
- Preference cookies — Used to remember choices such as dismissed notifications or display settings.
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.
Data Security
Volworks stores customer information in a password-protected, access-controlled database and employs industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction.
Our security practices include:
- Encryption of data in transit using TLS/SSL protocols
- Access controls limiting data access to authorized personnel only
- Regular security reviews and continuous system monitoring
- Secure data handling practices aligned with SOC-2 principles
While we take every reasonable precaution, no method of transmission over the internet is completely secure. We encourage caution when submitting sensitive information online.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
If you provide a mobile phone number through our contact or demo request forms, that information is used solely to facilitate your requested interaction with Volworks. We do not use mobile numbers for unsolicited communications, and we do not share or sell mobile contact information with third parties.
Third-Party Services
We may engage trusted third-party service providers to help us operate our website and deliver services — such as hosting providers, analytics platforms, and CRM software. These providers are granted access to information only as necessary to perform their functions, and are contractually obligated not to use or disclose that information for any other purpose.
Our website may contain links to third-party websites. Volworks is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Copyright & Intellectual Property
The contents of this site — including website design, text, graphics, images, sound recordings, video recordings, and all other content — are owned by or licensed to Volworks and its clients and partners, and are protected by copyright under both United States and foreign laws.
Unauthorized use of this content violates copyright, trademark, and other applicable laws. The content may not be modified, copied, distributed, downloaded, displayed, emailed, transmitted, or sold in any form or by any means, in whole or in part, without the prior written consent of the respective copyright owner.
Volworks®, VERA™, OPMS™, and CER™ are trademarks and intellectual property of Volworks. All rights reserved.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of the Volworks website or platform after any changes to this policy constitutes your acceptance of the updated terms.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us directly.